Privacy Policy

Effective Date: 9th September 2025

At Lala Comms, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, or other details you choose to provide (e.g. through forms, sign-ups, or orders).

  • Usage Information: Pages visited, links clicked, time spent on our site, and technical details like browser type and IP address.

  • Cookies & Tracking: We use cookies and similar technologies to improve site performance, remember preferences, and understand how visitors use our site.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services

  • Respond to inquiries or customer support requests

  • Send updates, newsletters, or marketing (where you’ve opted in)

  • Analyse website performance and improve user experience

  • Comply with legal obligations

3. Sharing Your Information

We will never sell your personal information. We may share it only with:

  • Trusted Service Providers (e.g. payment processors, hosting services, analytics tools)

  • Legal Authorities if required by law or to protect our rights

  • Business Transfers if our company merges, sells, or reorganises

4. Your Rights

Depending on where you live, you may have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing communications at any time

  • Request a copy of the information we hold about you

  • Restrict or object to certain data processing

To exercise these rights, please contact us at abbie@lalacommunications.com

5. Data Security

We use appropriate technical and organisational measures to protect your data. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We keep personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can reach us at:

Lala Comms
Email: abbie@lalacommunications.com